At this time of year everything seems to go crazy. Workloads escalate, members of the public become even more stressed heading into the Christmas break and we are in a time of enormous change. The Resource Management Act (RMA), which many of us have worked with and become familiar with is being replaced, central and local government jobs are at risk due to restructures, and we are having to grapple with big issues like climate change. At times like this it can feel as if we can’t do anything about it and that any effort we make as individuals will be meaningless.

Throughout my work in compliance and enforcement in Councils and now as a consultant helping councils, I have regularly come across compliance officers who feel uncomfortable using enforcement.